Privacy Policy
At PropelHomeLoans.com, we believe that keeping you informed is of prime importance. Please read our privacy policy carefully and don’t hesitate to contact us with any comments or questions.
Below you'll find our guidelines regarding what personal information we obtain from you, and what we do to protect that information. Additionally, you may choose how your information may be shared. We are dedicated to providing accessible, helpful, and professional customer service, and we feel that protecting your privacy and security is just another aspect of that.
We do not share your information with third parties who may wish to solicit you with non-mortgage related products/offers.
Your Information: How we use it and how we protect it.
This information is shared with our affiliates through emails or electronic post. First, the type of information we collect is relatively straightforward. This includes name, address, telephone number, email address, et cetera. This applies to all information collected from or entered into any of the forms on our site. You may be asked for this information on forms for advice, contacting a loan specialist, or just beginning the loan process.
Next, we understand that protecting this information is of utmost importance. We are committed to maintaining your privacy, and thus appropriate measures are taken at our physical workplace regarding all records kept. Furthermore, our talented technical staff uses the best possible means to prevent unauthorized access or alteration of customer data.
We use your information primarily for two purposes: 1. Keeping you up to date concerning financial services that may be of interest to you and 2. Processing your loan application.
After our participating lenders and real estate professionals receive your information, they may contact you directly through phone or email. By submitting your telephone number, you may receive calls from up to five lenders. All of our lending and real estate partners operate under federal and state laws/regulations. They may keep and/or use your information whether or not you qualify for a transaction with them.
We also collect anonymous data regarding your site activities, such as your IP address and which pages you visit on our site. This information is not shared with anyone outside our company. It is collected to help us improve our site and better serve our customers, and it always remains anonymous and confidential.
To repeat: We do not share your information with third parties who may wish to solicit you with non-mortgage related products/offers.
Contact Us
You can access all of your personal information collected online by contacting us. We utilize this process to better protect your information. Similarly, call or send us a credible request if you find factual errors in your information.
To protect your privacy and security, we will also take adequate steps to verify your identity before granting access or making corrections.
It's Your Choice
We will not share certain information pertaining to your loan application if you instruct us to do so. Let us know by sending an email to
. However, once you submit a lead it may not be retracted. You will be contacted as a result of submitting your request.
The policies and practices described in this disclosure are subject to change, but we will communicate any significant changes to you as required by applicable law.